運送政策
At Asian Art Bridge, we are committed to ensuring that every artwork is carefully packaged and delivered safely to collectors worldwide. Please review our shipping and delivery policy before placing an order.
1. Order Processing
Orders are typically processed within 2–5 business days after payment confirmation. Certain artworks may require additional preparation, authentication, or packaging time.
Customers will receive an order confirmation once the purchase has been completed.
2. Shipping Destinations
Asian Art Bridge offers shipping to both domestic and international destinations. Shipping availability may vary depending on the artwork, destination country, and applicable regulations.
3. Shipping Methods
Artworks are shipped through trusted shipping and logistics partners to ensure safe handling and delivery. Packaging materials are selected to protect artworks during transit.
4. Delivery Time
Estimated delivery times may vary depending on the destination:
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Domestic deliveries: 3–7 business days
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International deliveries: 7–21 business days
Delivery estimates are provided for guidance only and may vary due to external factors.
5. Shipping Charges
Shipping charges are calculated based on:
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Artwork size and weight
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Packaging requirements
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Delivery destination
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Shipping method selected
Applicable shipping charges will be displayed during checkout.
6. Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or other local charges imposed by the destination country.
These charges are the responsibility of the buyer and are not included in the purchase price or shipping fee.
7. Tracking Information
Once an order has been shipped, customers may receive tracking information, where available, to monitor the progress of their shipment.
8. Delivery Delays
Delivery delays may occur due to:
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Customs clearance procedures
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Weather conditions
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Public holidays
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Transportation disruptions
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Carrier-related issues
Asian Art Bridge is not responsible for delays caused by third-party shipping providers.
9. Damaged Shipments
If an artwork arrives damaged, customers should contact us within 48 hours of delivery and provide photographs of:
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The packaging
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The artwork
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Any visible damage
We will review the claim and determine the appropriate resolution.
10. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Asian Art Bridge is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
11. Lost Shipments
If a shipment appears to be lost in transit, customers should contact us promptly. We will work with the shipping carrier to investigate the issue and provide assistance.
12. Contact Information
For shipping or delivery-related questions, please contact Asian Art Bridge through the website contact page or customer support channels.